Privacy Policy
1. Information we collect
Personal Information
Includes your name, email address, mailing address, phone number, and payment information. This information is collected when you make a purchase, sign up for our newsletter, or engage with our customer service.
Browsing Information
We automatically collect information about your visit to our site, including your IP address, browsing history, and the products you view, through cookies and other tracking technologies.
2. How We Use Your Information
The information we collect is used in the following ways:
- To process transactions and fulfill orders.
- To improve our website and personalize your experience.
- To communicate with you, including sending updates about your order, newsletters, and promotional offers, if you have opted in.
- To enhance customer service by responding to your requests and support needs more efficiently.
3. Protection of Your Information
We implement a variety of security measures to maintain the safety of your personal information. These include encryption technologies and secure servers where your personal data is stored.
Your personal information is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except to trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
4. Third-party Links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.
5. Your Consent
By using our site, you consent to our website's privacy policy.
6. Changes to Our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change.
7. Questions
If you have any questions about our privacy policy, please contact us at:
Email: hello@thepeak.io
Singapore Customer Service Hotline: +65 87115523
Malaysia Customer Service Hotline: +60165506081
Thank you for choosing The Peak Jewellery Pte. Ltd. We value your trust and are dedicated to providing you with quality products and exceptional service.